1. Introduction and General Provisions:
These Terms and Conditions govern the use of the website https://pyramids-of-egypt.shop/ (hereinafter referred to as the "Site") and the online store accessible through it (hereinafter referred to as the "Online Store"). By accessing, browsing, or using this Site and/or placing an order through the Online Store, you (hereinafter referred to as the "User" or "Buyer") expressly and unconditionally agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you should not use the Site or the Online Store.
The Online Store is owned and operated by:
"Zaharna Prachitsa”EOOD
Registered office and management address: Burgas, bl. 79, entrance D, 3rd floor
EIC (Unified Identification Code): 205117511
Phone: +359893666379
Email: plastiri123@abv.bg
2. Definitions:
For the purposes of these Terms and Conditions, the following terms shall have the meanings ascribed to them below:
"SITE": means the website located at https://pyramids-of-egypt.shop/.
"ONLINE STORE": means the virtual store located on https://pyramids-of-egypt.shop/, providing an opportunity for Buyers to purchase goods via the Internet.
"USER": means any person using the functionalities of the Site.
"BUYER": means a person who makes a purchase of goods from the Online Store.
"USER" (within the meaning of CPA and ZPCSCUPS)**: means a user within the meaning of the Consumer Protection Act ("CPA") and the Act on the Provision of Digital Content and Digital Services and the Sale of Goods ("ZPCSCUPS"). This typically refers to a natural person who is acquiring goods or services that are not intended for carrying out commercial or professional activity.
"PERSONAL DATA": means personal data as defined within the meaning of the Personal Data Protection Act and European legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation - "GDPR").
"GDPR": means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (General Data Protection Regulation).
"TERMS AND CONDITIONS": means these terms and conditions. By clicking on any link, button, or application on the Site, with the exception of the link pointing to these General Terms and Conditions, you expressly and unconditionally agree to these General Terms and Conditions of use of the Site and the Online Store.
3. Registration and Account Creation:
3.1. To access certain features of the Site and the Online Store, Users may be required to register an Account. The registration process involves providing accurate and up-to-date information as prompted by the registration form.
3.2. Users are responsible for maintaining the confidentiality of their Account credentials (username and password) and for all activities that occur under their Account. You agree to notify "Zaharna Prachitsa”EOOD immediately of any unauthorized use of your Account or any other breach of security.
3.3. "Zaharna Prachitsa”EOOD reserves the right to suspend or terminate an Account if it has reasonable grounds to believe that the User has violated these Terms and Conditions, provided false information during registration, or engaged in any activity that may harm the Site, the Online Store, or other users.
4. Ordering Process:
4.1. To place an order for products offered in the Online Store, the Buyer must follow the standard procedures outlined on the Site. This typically involves browsing the product catalog, selecting the desired items and quantities, adding them to the shopping cart, and proceeding to the checkout process.
4.2. During the checkout process, the Buyer will be required to provide necessary information for the order to be processed, including but not limited to: contact details (name, address, email, phone number), shipping address, and payment information. The Buyer is responsible for ensuring that all information provided is accurate and complete.
4.3. Before finalizing the order, the Buyer will be presented with a summary of the selected products, the total price (including any applicable taxes and shipping fees), and a link to these Terms and Conditions and the Privacy Policy.
4.4. **Acceptance of Terms & Conditions, Return Policy, Shipping & Payment Info and Privacy Policy:** By clicking the designated button "Checkout", the Buyer explicitly acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions in their entirety, as well as the provisions of the Privacy Policy. The order will not be processed, and the contract of sale will not be concluded, unless the Buyer confirms their acceptance of these documents.
4.5. Upon successful completion of the checkout process and acceptance of the Terms and Conditions and Privacy Policy, the Buyer will receive an order confirmation email to the email address provided during the ordering process. This email will contain details of the order, including the list of products purchased, the total price, shipping information, and the order number. Please note that this order confirmation email serves as an acknowledgement that we have received your order and does not constitute final acceptance of the order by "Zaharna Prachitsa”EOOD.
4.6. "Zaharna Prachitsa”EOOD reserves the right to refuse or cancel an order for any reason, including but not limited to: unavailability of products, errors in pricing or product information, suspicion of fraudulent activity, or failure of the Buyer to comply with these Terms and Conditions. In the event of cancellation, "Zaharna Prachitsa”EOOD will notify the Buyer and refund any payments already processed for the cancelled order.
4.7. The contract of sale between the Buyer and "Zaharna Prachitsa”EOOD is concluded upon the dispatch of the ordered products to the Buyer, at which point a separate shipping confirmation email may be sent.
5. Pricing and Payment:
5.1. Pricing: The prices of the products offered in the Online Store are displayed on the respective product pages and are quoted in Euro (EUR), unless otherwise explicitly stated. All prices are inclusive of applicable Value Added Tax (VAT) at the prevailing rate in Bulgaria.
5.2. "Zaharna Prachitsa”EOOD reserves the right to change the prices of products displayed in the Online Store at any time without prior notice. However, such changes will not affect orders that have already been placed and for which the Buyer has received an order confirmation email.
5.3. While "Zaharna Prachitsa”EOOD strives to ensure the accuracy of all pricing information, errors may occasionally occur. In the event of a pricing error, "Zaharna Prachitsa”EOOD reserves the right to refuse or cancel the affected order. If a pricing error is discovered after the Buyer has placed an order and payment has been processed, "Zaharna Prachitsa”EOOD will, at its discretion, either contact the Buyer to offer the option of reconfirming the order at the correct price or cancel the order and provide a full refund.
5.4. Payment Method: Payment for orders placed through the Online Store can be made using valid credit or debit cards as indicated during the checkout process. We accept Visa and Mastercard.
5.5. Payment Processing: When the Buyer provides their credit/debit card details and confirms the payment, the transaction will be processed through a secure payment gateway provided by a third-party payment processor "Stripe". "Zaharna Prachitsa”EOOD does not directly store or process the Buyer's full credit/debit card details. All payment information is encrypted and securely transmitted to our payment processor.
5.6. By placing an order and providing your payment information, you represent and warrant that you are authorized to use the designated credit/debit card and that the billing information you provide is accurate and complete.
5.7. The total amount payable by the Buyer will be clearly displayed during the checkout process before the order is finalized. This amount will include the price of the selected products, any applicable taxes, and the cost of shipping.
5.8. "Zaharna Prachitsa” EOOD reserves the right to implement pre-authorization checks on the Buyer's credit/debit card before processing the order.
5.9. In the event of a payment dispute or issue, the Buyer should contact "Zaharna Prachitsa” EOOD customer support to resolve the matter. "Zaharna Prachitsa” EOOD may cooperate with the payment processor to investigate and resolve any payment-related issues.
6. Shipping and Delivery
Please read more HERE
7. Returns and Refunds
7.1. Condition for Returns and Refunds: At "Zaharna Prachitsa” EOOD, we take great care in packaging our products to ensure they arrive in excellent condition. However, in the event that your order sustains **significant damage during transport**, you may be eligible for a return and refund, subject to the conditions outlined below.
7.2. Definition of Significant Damage: For the purpose of this Returns and Refunds policy, "significant damage during transport" refers to damage that severely affects the functionality or the aesthetic appearance of the product to the extent that it is substantially unusable or clearly not as intended. Minor scratches, dents, or imperfections that do not significantly impact the product's usability or overall appearance may not be considered significant damage.
7.3. Procedure for Reporting Damage and Requesting a Return/Refund:
a. Upon Delivery: If you receive a package that shows clear signs of significant damage (e.g., crushed box, visible breakage), please **note the damage on the delivery receipt before signing**. It is also strongly recommended to **take clear photographs of the damaged packaging and the damaged product(s)** immediately upon receipt.
b. Notification: You must notify "Zaharna Prachitsa” EOOD customer support of the significant damage within 2 days of receiving the delivery. You can contact us via email at plastiri123@abv.bg or phone at +359893666379. When contacting us, please provide your order number, a detailed description of the damage, and the photographs taken as evidence.
c. Assessment: Upon receiving your notification and evidence, "Zaharna Prachitsa” EOOD will review the information to assess whether the damage qualifies as significant damage during transport according to our policy. We may require additional information or clarification.
d. Return Instructions: If your claim is approved, we will provide you with instructions on how to return the damaged product(s). The product(s) must be returned in their original packaging, if possible, along with all original contents.
7.4. Refund Process:
a. Once the returned damaged product(s) are received and inspected by "Zaharna Prachitsa” EOOD, and the significant transport damage is confirmed, we will process your refund.
b. The refund will be issued to the original payment method used for the purchase.
c. Please allow 3-5 business days from the date of our confirmation of the refund for the funds to appear in your account, depending on your payment provider.
d. The refund will include the original purchase price of the damaged product(s) and any original shipping charges you may have paid for that specific item.
7.5. Exclusions: This Returns and Refunds policy **does not cover** returns or refunds for reasons other than significant damage incurred during transport. This includes, but is not limited to:
* Change of mind.
* Incorrect items ordered by the Buyer.
* Minor cosmetic imperfections that do not significantly affect the product's usability or appearance.
* Damage caused by the Buyer after delivery.
7.6. "Zaharna Prachitsa” EOOD reserves the right to refuse a return or refund if the damage is not deemed to be significant damage caused during transport, if the notification is not made within the specified timeframe, or if the Buyer fails to comply with the return instructions.
7.7. For any questions or concerns regarding returns and refunds, please contact our customer support team.
8. Rights and Obligations of the User/Buyer
This section outlines the most important rights you have as a User and/or Buyer of the Site and Online Store, as well as your key obligations when interacting with our platform and purchasing our products. By using https://pyramids-of-egypt.shop/, you acknowledge and agree to adhere to these rights and obligations.
8.1. Rights of the User/Buyer:
a. Right to Access and Use the Site: You have the right to access and use the Site and its functionalities for lawful purposes and in accordance with these Terms and Conditions.
b. Right to Information: As a User and potential Buyer, you have the right to receive clear, accurate, and comprehensive information about the products offered in the Online Store, including their description, price (inclusive of taxes), shipping costs, payment methods, and delivery arrangements, before making a purchase. This information is provided on the respective product pages and during the checkout process.
c. Rights as a Consumer under Applicable Law: As a consumer within the meaning of the Consumer Protection Act (CPA) and the Act on the Provision of Digital Content and Digital Services and the Sale of Goods (ZPCSCUPS), you are entitled to all the rights and protections afforded to consumers under Bulgarian and European Union law. These rights may include, but are not limited to, the right to information, the right to fair commercial practices, and remedies for non-conformity of goods.
d. Right to Withdraw from the Contract (where applicable by law): In certain circumstances defined by law (e.g., for distance contracts), you may have the right to withdraw from the purchase contract within a specified period without giving any reason, subject to the conditions and exceptions stipulated in the applicable legislation. Information regarding the right of withdrawal, if applicable to our products, will be provided in a separate notice on our Site.
e. Right to Receive Goods in Conformity with the Contract: You have the right to receive products that conform to the description provided on the Site and are of satisfactory quality, fit for their intended purpose, and correspond to any samples or models shown.
f. Right to Redress: If the products you purchase are not in conformity with the contract, you have the right to seek remedies such as repair, replacement, price reduction, or termination of the contract, in accordance with the provisions of the ZPCSCUPS.
g. Right to Personal Data Protection: Your personal data will be processed in accordance with the Personal Data Protection Act and the General Data Protection Regulation (GDPR), as outlined in our Privacy Policy. You have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, and object to the processing of your data.
8.2. Obligations of the User/Buyer:
a. Obligation to Provide Accurate Information: You are obligated to provide accurate, complete, and up-to-date information during the registration process (if applicable) and when placing an order, including your contact details, shipping address, and payment information. You are responsible for any consequences arising from the provision of incorrect or incomplete information.
b. Obligation to Review Terms and Policies: You are obligated to carefully read and understand these Terms and Conditions and our Privacy Policy before using the Site and placing an order. Your continued use of the Site constitutes your acceptance of these documents.
c. Obligation to Pay the Price: As a Buyer, you are obligated to pay the full price for the products ordered, including any applicable taxes and shipping fees, in accordance with the payment methods specified on the Site.
d. Obligation to Accept Delivery: You are obligated to accept delivery of the products at the address you provided, unless otherwise agreed with "Zaharna Prachitsa” EOOD.
e. Obligation to Inspect Goods Upon Delivery: Upon receiving the delivery, you are obligated to inspect the packaging and the products for any visible damage and to note any such damage on the delivery receipt, as outlined in Section 6 (Shipping and Delivery).
f. Obligation to Use the Site Lawfully: You agree to use the Site and its functionalities only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Site. You must not engage in any activity that could damage, disable, overburden, or impair the Site or our servers.
g. Obligation to Protect Account Credentials: If you create an Account on the Site, you are responsible for maintaining the confidentiality of your username and password and for all activities that occur under your Account. You must notify us immediately of any unauthorized use of your Account.
h. Obligation to Comply with Intellectual Property Rights: You acknowledge that all content on the Site, including but not limited to text, images, logos, and trademarks, is the intellectual property of "Zaharna Prachitsa” EOOD or its licensors and is protected by applicable intellectual property laws. You are prohibited from using, copying, distributing, or modifying this content without our prior written consent.
i. Obligation to Provide Truthful Feedback and Reviews: If you choose to provide feedback or reviews on our products or services, you are obligated to ensure that your comments are truthful, fair, and based on your genuine experience. You must not post defamatory, offensive, or misleading content.
By adhering to these rights and obligations, we aim to create a positive and secure environment for all Users and Buyers of https://pyramids-of-egypt.shop/.
9. Intellectual Property
9.1. Ownership of Content: All content included on the Site and within the Online Store, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Site (collectively, the "Content"), is the exclusive property of "Zaharna Prachitsa” EOOD or its content suppliers and is protected by Bulgarian and international copyright laws, trademark laws, and other intellectual property rights.
9.2. Trademarks: The trademarks, service marks, trade names, and logos (collectively, the "Marks") displayed on the Site are registered and unregistered trademarks of "Zaharna Prachitsa” EOOD or third parties. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Marks without the prior written consent of "Zaharna Prachitsa” EOOD or the respective owner of the Marks. In particular, the name "https://pyramids-of-egypt.shop" and the "Zaharna Prachitsa” EOOD" logo are proprietary Marks of our company and may not be used in connection with any product or service that is not offered by us, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.
9.3. Limited License: "Zaharna Prachitsa” EOOD grants you a limited, non-exclusive, non-transferable, and revocable license to access and make personal use of the Site and the Online Store for the purpose of browsing and purchasing products offered for sale. This license does not include any right to:
a. Republish, redistribute, transmit, sell, license, lease, or otherwise commercially exploit the Site or its Content.
b. Collect or use any product listings, descriptions, or prices for any purpose other than your personal shopping.
c. Make derivative works based upon the Site or its Content.
d. Download or copy Account information for the benefit of another merchant.
e. Use any data mining, robots, spiders, or similar data gathering and extraction tools.
9.4. Copyright: All Content is copyrighted as a collective work under Bulgarian and international copyright laws, and "Zaharna Prachitsa” EOOD owns the copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any Content from the Site in any form or by any means without the prior written permission of "Zaharna Prachitsa” EOOD or the respective copyright owner.
9.5. Infringement: "Zaharna Prachitsa” EOOD respects the intellectual property rights of others and expects its users to do the same. If you believe that your intellectual property rights have been infringed upon on the Site, please notify us in accordance with our
9.6. Reservation of Rights: All rights not expressly granted to you in these Terms and Conditions are reserved by "Zaharna Prachitsa” EOOD or its licensors.
By using the Site and the Online Store, you acknowledge and agree to respect all intellectual property rights associated with the Site and its Content. Any unauthorized use of the Content or Marks may violate copyright laws, trademark laws, and other applicable regulations and statutes.
10. Limitation of Liability
10.1. To the fullest extent permitted by applicable law, "Zaharna Prachitsa” EOOD shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of the Site, the Online Store, or the products purchased, even if we have been advised of the possibility of such damages.
10.2. Our total liability to you for any direct damages arising out of or relating to your use of the Site, the Online Store, or the products purchased shall be limited to the total amount paid by you for the specific product(s) in question or, where the claim does not relate to a specific product, to a maximum aggregate amount of 100 euro.
10.3. We make reasonable efforts to ensure the accuracy of the information on the Site, but we do not warrant that product descriptions, pricing, or other content are error-free. The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
10.4. "Zaharna Prachitsa” EOOD shall not be liable for any delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, strikes, natural disasters, failures of telecommunications or internet service providers, or governmental actions.
10.5. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable European Union law.
By using the Site and the Online Store, you acknowledge and agree that the limitations of liability set forth in this section are fair and reasonable.
11. Privacy Policy:
Please Read the Privacy Policy HERE
12. Governing Law and Jurisdiction
12.1. These Terms and Conditions and any disputes or claims arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the European Union.
12.2. Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts in the European Union, and you irrevocably submit to the jurisdiction of those courts. The venue for such disputes shall be the courts located in Burgas Bulgaria, unless otherwise provided by mandatory provisions of European Union.
12.3. For Users who are consumers within the meaning of the Consumer Protection Act (CPA), these Terms and Conditions shall not affect your mandatory statutory rights under Bulgarian law. You may also have the right to bring proceedings in your country of residence if so provided by applicable consumer protection laws.
12.4. In the event of a dispute, "Zaharna Prachitsa” EOOD is committed to attempting to resolve the matter amicably. We encourage you to first contact our customer support team to seek a resolution.
13. Changes to Terms and Conditions
13.1. "Zaharna Prachitsa” EOOD reserves the right to modify, amend, or update these Terms and Conditions at any time without prior individual notice to Users. Any such changes will be effective immediately upon being posted on the Site.
13.2. The date of the latest revision will be indicated at the top or bottom of these Terms and Conditions. It is your responsibility to periodically review these Terms and Conditions for any changes.
13.3. By continuing to access or use the Site and the Online Store after any changes have been posted, you acknowledge your acceptance of the revised Terms and Conditions. If you do not agree to the updated Terms and Conditions, you should discontinue using the Site and the Online Store.
13.4. For significant changes that materially affect your rights or obligations under these Terms and Conditions, we may, at our discretion, attempt to provide you with a more direct form of notification, such as via email to the address associated with your Account or by posting a prominent notice on the Site. However, our failure to provide such direct notification shall not affect the immediate effectiveness of the revised Terms and Conditions upon their posting on the Site.
13.5. These Terms and Conditions may not be otherwise modified except in writing signed by a duly authorized representative of "Zaharna Prachitsa” EOOD.
It is important to stay informed about any updates to these Terms and Conditions, as they govern your relationship with "Zaharna Prachitsa” EOOD and your use of the Site and the Online Store.
Key aspects covered in this section:
14. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, the Site, the Online Store, or your orders, please do not hesitate to contact us using the following information:
"Zaharna Prachitsa” EOOD
Registered Office and Management Address:
Burgas, bl. 79, entrance D, 3rd floor
EIC (Unified Identification Code): 205117511
Phone: +359893666379
Email: plastiri123@abv.bg
We aim to respond to email inquiries within 2 business days.
Please contact us via our contact form from
HERE.
We are committed to providing you with excellent customer service and will do our best to address your inquiries in a timely and efficient manner.
Thank you for choosing https://pyramids-of-egypt.shop.
